Support that’s actually helpful
Ask us anything—availability questions, pickup timing, accessibility notes, or help customizing your day. We’ll guide you with clear next steps.
How requests work
1
Send your request with date and group details
2
We review availability and respond with next steps
3
You get confirmation and pickup guidance
If you’re flexible on timing, include a second preferred date in your message—so we can help you lock in the best option.
Quick answers
Find the basics here, then send your question if you’d like something more specific.
Yes. Tell us your preferences in your message—tasting style, pacing, food stops, and any accessibility notes. We’ll do our best to tailor the plan.
We keep the day comfortable and adjust when needed. If you have concerns, include them and we’ll advise based on your plan.
Group size matters for comfort and scheduling. Share your traveler count and we’ll recommend the best fit.
Send us a question
Prefer email? Fill out the request form from the home page, or write your details here and we’ll route it to the right person.